Last updated 2019.02.12
After first-time account registration, you have 30 days trial period. During this period you can at any time for any reason cancel your account and receive a full refund for hosting services.
After trial period, only prepaid or earned as commission funds from “Funds” account in your User Area are refundable. Hosting cost of last month and, in case we proceeded payment 14 days before the end of paid month, the next month of hosting is non-refundable.
Because for our hosting services we charge by month, after the trial period, you commit only for one month. If you choose prepaid any amount, you can refund all funds except the cost of the last month of hosting at any time.
Third-party services (domain, CDN, email providers or others) are not refundable in any cases.
You have the right at any time to initiate a refund of any amount of unused prepaid funds from “Funds” account from your User Area.
After terminating Services only unused funds from “Funds” account in the User Area will be refunded.